Tom Schoenfelder, PhD. leads a team of industrial/organizational psychologists, psychometricians, statisticians, and product development professionals to develop, deliver, and monitor all of Caliper’s research-based products, services, and processes. This involves: 1) maintaining and monitoring core psychometrics; 2) designing and delivering research-based, client-specific consulting engagements; 3) developing new research-based products, services, and processes designed to meet the needs of multiple clients/categories of clients; and 4) conducting basic and applied research to advance scientific knowledge in the industrial/organizational psychology and organizational development disciplines. He serves as a member of Caliper’s executive committee to provide strategic direction and ensure that Caliper remains at the forefront of human capital consulting.
Tom offers 20 years of experience in managing high-impact performance improvement initiatives, providing organizational diagnostics, assessment design, intervention implementation, and evaluation. Leveraging his expertise in psychometrics, applied research design, competency modeling, and organizational development, he has significantly impacted the performance of many companies such as Prudential Insurance, John Hancock Financial, Principal Financial Group, BNY Mellon, GEICO Insurance, Caterpillar, SAP, Kohler, International Paper, Avis Budget Group, and Abbott Labs.
Prior to joining Caliper, Tom served as Professor of Psychology and Management at Villanova University. He has been honored with numerous awards for outstanding teaching and contributions to the science of Management and Industrial/ Organizational Psychology during his time in academics. He previously served as a Research Consultant for the Institute of Survey Research, managing a number of research projects for agencies such as the National Science Foundation, U.S. Department of Justice, The U.S Office of Personnel Management, and The Immigration and Naturalization Service. Prior to that experience, he served as a Psychometrician and Management & Operation Analyst for the State of New Jersey. During this time, he led a series of state-wide projects that resulted in supporting evidence for successful legislative action to reform the state-wide civil service program.
Tom holds a Ph.D. in Industrial/Organizational Psychology from Temple University. He has written articles and has spoken at numerous scientific and professional conferences on various psychometric, organizational development, and I/O-related topics. He is a member of the American Psychological Association, The Society of Industrial/Organizational Psychology, and The International Society for Performance Improvement.